man and van rubbish clearance guide

Man & Van Rubbish Clearance Guide

3 May 2019

1. Overview of Man & Van Rubbish Clearance

Man & van rubbish clearance is the loading and removal of bulky waste from a property by a man & van crew. The service covers collection of waste from anywhere on the property, loading it into a truck, sweeping up any loose material, and delivering the waste to a licensed disposal facility.  Rates are based on the volume of waste removed and cover the labour, transport and disposal fees.

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2. Waste types – what waste types can be removed?

Any non-hazardous waste that can be lifted by two people.  This includes builders waste, fly-tipped waste, bulky appliances (including domestic fridges), furniture, bric-a-brac, plasterboard, garden waste and office junk.  Due to licensing and insurance restrictions, the following items cannot be removed as part of a general collection:

  • Asbestos (read our guide on safe disposal of asbestos)
  • Batteries
  • Clinical or medical waste, including syringes
  • Fluorescent tubes
  • Commercial fridges, freezers and air conditioning units
  • Gas canisters and gas bottles
  • Hazardous & toxic materials
  • Oil, petrol, diesel
  • Paint & Cans of paint
  • Tyres (read our tyre disposal guide)

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3. Rates – how does pricing work and how much should I expect pay

Rates for man & van clearance are based on the volume of waste removed and cover the labour, transport and disposal fees.  There are no extras except for fridges, TVs and mattresses (because their disposal cost is higher than for general waste).

The volume sizes increase from a single item up to a full truck.  The volume photo guides in our Booking Funnel are there to help you choose the most appropriate Collection Size.  If you’d like our opinion, please call 0207 819 9000 to talk it through or send us some photos of your junk (using the ‘Send us a Photo’ function on the first page of our Booking Funnel) and we will email you back our recommended Collection Size.

Once you enter your postcode and select the Man & Van option in our Booking Funnel, you will see our rates (including VAT) for each collection size.  Supplements for fridges and mattress etc, show once you have a selected a collection size.

As a general guide, the cost of a man & van rubbish collection is about 25% cheaper than the cost of hiring a skip of equivalent size.  The national average cost of a builders skip is around £250 (£300 including VAT).  Our equivalent man & van collection costs £180 (£216 inc VAT).

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4. Collection size different – what if the actual Collection Size is different to the size booked?

If your Collection Size ends up bigger or smaller than you ordered, the collection crew will let you know before they start and charge or credit your card the difference.  If it’s larger than booked, you’re free to cancel your collection and will be refunded in full.

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5. Moving other items – can the crew move my stuff from one location to another for me?

No. Unfortunately, they can only take away items you no longer need. We are not licensed or insured to provide a traditional A to B removal service and the collection trucks are not designed to do so. We can, however, move items from one room to another on the same site for a small additional charge (or a nice cup of tea!). If you require an A to B removal service, we recommend visiting the British Association of Removers.

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6. Comms – what communication is there on the day before the team arrives?

The team call you earlier in the day to introduce themselves, check you are expecting them and they have the correct address.

When the team is around 30 minutes away, they will send you a text that includes a web link to track their truck on Google maps as they head to your address.

As they park outside your property, you will receive a text notifying you of their arrival which includes their names and the truck’s registration number.

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7. Not present on the day – do I have to be at the property when the rubbish is collected?

No. Provided we can access the junk and it is clear what materials are to be taken and what are to stay, there is no need for you to be present.   You will be notified by phone and email when the team arrives on site and also when the job has been completed (including before and after photos of where the junk was located).  If any problems arise, we call you from site to talk them through.

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8. Messy floor – how to avoid rubbish messing up my drive or lawn?

The collection team always give the site a thorough sweep up before they leave.  However, if some of your waste is particularly messy (eg. rubble, earth, broken tiles) and you are concerned about leaving it on your lawn or driveway before the collection, we recommend storing it in rubble bags or stacking it on a tarpaulin or ground sheet.

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