Review of Clearabee operating model compared to AnyJunk
Clearabee runs an in-house collection fleet and employs its own collection crews. Trucks are parked at employees’ homes overnight. The challenge with this approach in our experience (having run a national in-house fleet for many years until we changed to our new model – see below) is balancing relatively fixed capacity (ie. you only have x number of trucks) with varying demand. Bear in mind this type of bulky waste clearance is a very reactive business, with most job requests made with 48 hours or less notice. So, to cope with spikes in customer demand and still deliver a reliable fast response service, you must either a) hold excess capacity by owning trucks and employing people that aren’t utilised except for super busy days – which is expensive; or b) stretch capacity reactively by lengthening working days and using a greater % of single rather than two person collection teams (v. difficult when so many jobs require 2 people to load for health & safety reasons). And based on their employee reviews, it looks like some of Clearabee’s collection crews have found this tough.
AnyJunk’s operating model is very different. We passionately believe there are already enough waste collection vehicles on the road. There’s no need to add more – we just have to work at utilizing existing resource more efficiently. So several years ago (having run our own national fleet) we shifted away from self-delivery, and started partnering with local waste collection companies instead. Our tech platform allocates jobs to the nearest partner with spare capacity who then connects to us via an App as they undertake the collection. The result of this change in AnyJunk’s operating model has been a significant improvement in our speed and reliability (we can now collect within 2 hours in London and our rolling service failure rate across the entire UK is less than 1%) and reduced miles travelled per collection (we estimate it has reduced on average by more than 30%). Plus we love the fact it has cut the number of waste trucks on the road and helps to deliver work & wages to local businesses.
For a more detailed consideration of this subject, please read this LinkedIn article
AnyJunk has no affiliation with or connection to Clearabee. The above views are entirely our own.