Who We Are
We were founded in 2004 by Jason Mohr, a former investment banker, who quit the City to do something ‘a bit more fun’. Starting from a single truck (Jason worked on it for the first 6 months), we have grown to undertake more than 1,500 clearances every week.
As well as serving householders, offices and contractors directly, we provide national waste collection solutions to some of the country’s largest home improvement retailers, landlords and insurance companies. On average 93% of the waste we collect avoids landfill.
Along with man & van rubbish clearance, we have a national skip hire business called Loveskips.
Originally we undertook all the collections with our own staff and vehicles. However, in 2016 to improve our service capability, reduce carbon footprint, and deliver better value to customers, we shifted to a technology platform model. Now, instead of our own fleet, we have an extensive network of local, licensed waste carriers (comprising over 350 collection crews) who undertake collections on our behalf. We allocate work to them through our platform according to their proximity and availability and connect with them digitally to closely monitor service levels, track where the junk is disposed of, and keep our customers updated in real time. It’s a bit like Uber, but instead of moving people, we remove junk!
This unique Operating Model means our response speed, reliability, and distance travelled / CO2 emissions per job are significantly better than traditional operators. The more jobs we do, the more efficient the network becomes – because average miles travelled per job falls and carriers’ vehicle utilisation improves. We are using technology to leverage existing infrastructure efficiently – rather than adding more trucks and congestion to the roads – and we’re helping local entrepreneurs grow and develop too.
Vision & Mission
Our Vision is to “Clear Up the Bulky Waste Clearance Business” by making it as environmentally responsible, safe, low cost, and easy to use as possible.
Our short term operational Mission is to be able “to collect junk in any UK city within 1 hour of request” and reduce average distance travelled per collection to less than 5 miles.
Core Values & White Elephant Logo
Whatever we do, we always aim to stay true to our five Core Values:
- Happy teams make happy customers
- Open & Honest – the opposite of a faceless corporate
- Responsible & Safe – in how we operate and how we dispose of waste
- Service to proud of – every job and every day
- Innovating & improving – it should always feel we are getting better
The more eagle eyed of you will note that combining the first letter of each core value spells ‘HORSI’ which is about as close to an elephant as we can get!
Which brings us nicely to the white elephant in our logo. We chose it because of the expression ‘white elephant stall’ – which is a simple but very cost effective way of getting rid of the things you no longer want. Just like us.